Mautic Community Forums

Campaign emails not delivering.

I’m using Mautic + Amazon SES and sent emails via campaign, and sending statistics on amazon aws dashboard says it was delivered but actually the recipients didn’t receive them. Test emails get sent successfully.

https://www.screencast.com/t/X4FBzqXQ

Also I experienced campaign emails were sent multiple times to the same recipients.

How can I fix this issue?

Thanks!