Mautic Community Forums

Campaign is not executing all tasks

Support
#1

Im having a problem with Campaign tasks execution.



Mauitc- lates

nginx/1.10.3

Nginx configuration mysql basic (enabled)

PHP Version 5.6 (also tested on 7.0)

HHVM disabled

SSL enabled



For simplicity let’s use this example/test plan:

Double Opt-In Email Campaign

  1. create lead and move it to segment1
  2. confirm_landing page
  3. email with url to {confirm_landing page}
  4. segment1, segment2, segment3
  5. Campaign

    Contact Source: segment1
  • move a contact to segment2
  • send email

    ---- Visit a page {confirm_landing page}
if true: move a contact to segment3
and
add 10 points
[img]https://9thwave.tinytake.com/media/6037a8?filename=1506805256060_30-09-2017-02-00-55.png&sub_type=thumbnail_preview&type=attachment&width=601&height=563&_felix_session_id=6906fc92ecc0dd0b7c66f1b544a80b3d&salt=MTk5NDcxMl82MzA1NzA0[/img]
result:
im
1. receiving email and using a separate browser to open URL from the email.
2. contact in segment2
All other tasks are not executing.

3. Campaigns page /Decisions /actions all 0s

[img]https://9thwave.tinytake.com/media/6037ad?filename=1506805439682_30-09-2017-02-03-59.png&sub_type=thumbnail_preview&type=attachment&width=571&height=369&_felix_session_id=6906fc92ecc0dd0b7c66f1b544a80b3d&salt=MTk5NDcxNl82MzA1NzA5[/img]

image.jpg
[img]https://9thwave.tinytake.com/media/6037ae?filename=1506805471389_30-09-2017-02-04-31.png&sub_type=thumbnail_preview&type=attachment&width=686&height=371&_felix_session_id=6906fc92ecc0dd0b7c66f1b544a80b3d&salt=MTk5NDcxN182MzA1NzEw[/img]

tested php7 - the same problem
dont see any errors
tested manul cronjobs as well

#2

Im having a problem with Campaign tasks execution.

Mauitc- lates
nginx/1.10.3
Nginx configuration mysql basic (enabled)
PHP Version 5.6 (also tested on 7.0)
HHVM disabled
SSL enabled

For simplicity let’s use this example/test plan:
Double Opt-In Email Campaign

  1. create lead and move it to segment1
  2. confirm_landing page
  3. email with url to {confirm_landing page}
  4. segment1, segment2, segment3
  5. Campaign
    Contact Source: segment1
  • move a contact to segment2
  • send email
    ---- Visit a page {confirm_landing page}
    ------------if true: move a contact to segment3
    and
    add 10 points

    result:
    im

  1. receiving email and using a separate browser to open URL from the email.

  2. contact in segment2
    All other tasks are not executing.

  3. Campaigns page /Decisions /actions all 0s


tested php7 - the same problem
dont see any errors
tested manul cronjobs as well

#3

o,