Hi, there is a strange behavior in a campaign.
I created a campaign for a classroom course scheduled on october 8th, 2016.
I want to send 4 emails:
- first on september 24 at 12:00 pm (15 days before the course)
- second on october 1 at 12:00 pm (7 days before the course)
- third on october 7 at 4:00 pm (the day before the course)
- fourth on october 8 at 7:00 pm (1 our after the end of the course)
the strange behaviour is that if a lead subscribe to the campaign before september 24th everything works good but if a user subscribes the course today (october 1st at 20:32) mautic will send him also the first email (scheduled on september 24th 12:00 pm) and the second email (scheduled on october 1st at 12:00 pm).
In a few words i want to send only the mail scheduled after the form submission time