Campaign Stats Discrepancy: Open , Click Contacts and Bounced Counts Mismatch

Product Support Mautic 5 Install/Upgrade Support
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My Mautic version is: 5.0.3
My PHP version is: 8.1

My problem is:

  • Triggered a campaign with 10 contacts.

  • 5 contacts bounced, but campaign stats show 0 bounced contacts.
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  • Other contacts received and opened emails, but label displays 0 count. (checked in channels → emails )
    image

  • Upon clicking the label, it reveals 2 contacts opened.
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  • Clicking on a link within the email also shows 0 count.

Seeking assistance on how to fix this issue.