Campaign Tweets returning error

Product Support
1

Hi:

I’m getting a “Last execution error: Generic error” when trying to tweet to contacts via a Campaign. The Campaign first captures the contacts from Twitter based on a hashtag so the Twitter handle is correct in the contacts’ profiles and I’ve manually verified the Twitter handles.

I’ve configured the Twitter plugin and the part of the Campaign that captures contacts based on tweeted hashtags is working.

Any ideas?

Thanks!
Bob H.

2

Nevermind, I figured this out. For some reason the permissions of the app were set to read-only (maybe that’s the default setting when adding apps to Twitter and I didn’t realize I needed to set read and write). I updated the permissions and reauthorized the app, which fixed the issue.