Mautic Community Forums

Cannot Bulk Import "Do Not Contact"

Support
#1

Your software
My Mautic version is: v3.1.0
My PHP version is: 7.2.24-0ubuntu0.18.04.6

Your problem
It seems that i’m unable to import a bulk list of do not contact, I followed this


and
https://martechwithme.com/set-contacts-segments-do-not-contact-mautic/
tried using “yes” or “true” or “1” none of them seem to work

No logs show, and confirmed they aren’t entered added to lead_donotcontact

Other data in the import are imported just fine

#2

You’re correct, it’s a defect that was captured and verified.

#3

That’s sad, do not contact is a crucial aspect of any marketing efforts, it’s not even a “feature”
been reported Jul 22…

#4

You could probably work around it. Create a new custom field with a unique value. Then import those contacts. Create a segment that filters on that custom field. Then maybe create a campaign that says if in x segment, then mark as do not contact.

Then you could delete the segment