Your software My Mautic version is: 4.0.1 My PHP version is: 7.4 My Database type and version is: MySQL 8+ Your problem My problem is: When a contact manually unsubscribe using in email link then administrator change the contact’s preference to email again. The contact still no longer can recei…

Cannot receive test email after removing "Do Not Contact" from contact

joeyk November 4, 2021, 5:35pm 6

Check this thread. I think it carries the solution:

Topic		Replies	Views
New contact is tagged "Do not contact" Product Support	4	631	July 25, 2018
Unsubscribe General Discussion	13	1181	February 2, 2020
Need help understanding how unsubscription works Product Support	3	638	February 16, 2017
Re-enabling do not contact doesn't work General Discussion	1	382	August 10, 2016
Last execution error: Contact has requested to not be emailed Product Support	0	270	March 3, 2021