Mautic Community Forums

Cannot save "Password for the selected mail service"

Hi, I’m been trying to solve this problem via searching the forum but failed. Does anyone here can help me on this issue?

I attached 2 screen shot here for your reference

First : You can see everything is running fine. Then I clicked 'Save & Close"

Then when i check again, the password is gone.

My webhosting already enable all the ports (25, 465 or 587) for Amazon SES, i only can connect to Amazon SES via “other SMTP Server”

Thanks and I appreciate your kind help

image as below, dunno why it didnt show in my first post

https://s9.postimg.org/jzljxyblr/mautic_cannot_save_password_-_01.png

https://s9.postimg.org/i7sl31zyn/mautic_cannot_save_password_-_02.png

I misunderstood … your password has been saved … don’t worry … you may proceed , just check test connection … it would work