Cannot View Contacts in Campaigns or Segment. Just Loading Spinner

Product Support
1

Your software
My Mautic version is: 4.4.4
My PHP version is: 7.4.25
My Database type and version is: Mysql & 10.3.32-MariaDB

Your problem
After upgrading my Mautic, I am unable to view contacts under segments or campaigns I just get an indefinite loading spinner.

Screenshot 2022-11-29 at 12.24.54

2

Same problem here… did you ever got it to work again?
Norma

3

Hi, this still happens in 4.4.6

Most likely it’s an environmental issue. I’m wondering if something in vendor folder needs an update…

4

was related to mautic environmental issue, don’t need to reply.

5

I have just installed version 4.4.9 and have a variation of this problem. Contacts load in Segments but Contacts do not load in Campaigns — Campaigns has the forever spinner. I am running PHP version 8.0.26 and MySQL version 8.0.31. Perhaps more detail about the ‘mautic environmental issue’ might help me out?

6

Same issue here. Thought it was a CORS issue but fixed that and the issue persists.

@asad786 can you share the enviromental issue you had what you changed that fixed it?

FYI for contacts under segment if you apply one of the filters you will suddenly get a contact list. But no such option for campaign contact list.

7

I had the same issue and found that switching the Mautic URL in the Configuration from ‘http://…’ to ‘https://…’ resolved the problem for me.

8

Upgrading to 4.10 fixed the issue for me.