Contact List under Campaigns do not display any contacts - it just loops

Product Support
1

Your software
My Mautic version is: v.4.4.3
My PHP version is: PHP 7.4.29
My Database type and version is:

Your problem
My problem is: I was unable to display the contacts on my campaign before… but now I can’t. I am not sure if this can be related to the cron jobs… or the queue… I was trying to move from sending the emails immediately to the queueing them.

These errors are showing in the log:
Blank screen, just looping but even after letting it run for 30 minutes… nothing shows up.

Steps I have tried to fix the problem:
I reverted back to sending the emails “immediately”.
I moved my cron jobs from /etc/crontab to (crontab -e)
I run the these cron jobs manually:
/opt/bitnami/php/bin/php /opt/bitnami/mautic/bin/console mautic:segments:update --bypass-locking
/opt/bitnami/php/bin/php /opt/bitnami/mautic/bin/console mautic:campaigns:update --bypass-locking
/opt/bitnami/php/bin/php /opt/bitnami/mautic/bin/console mautic:campaigns:trigger --bypass-locking

and I even got the test email sent… but the contact list is still empty…

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2

Connected to this:

3

Thank you! I am going to upgrade and see is the problem goes away.
Norma

4

Unfortunately, updating to Mautic v4.4.6 did not work on my Chrome or Firefox browser.

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5

none of the actions, decisions or contacts are being displayed in any of our segments or campaigns. Any explanation? we tried in chrome and IE. thanks

6

Hi, this issue is solved in M5, I can’t find the PR but it’s fixed.

7

Hi,
So the solution is just empty your browser cache.
If it doesn’t work try to:

bin/console mautic:assets:generate

then

bin/console cache:clear

then

clear the cache in your browser

then

buy me a beer.

8

Did not work for me

Anyone else have success?