Can't see assets from email builder

Product Support
1

Hi Guys

I am just building my first campaign.

I have two assets, one pdf and one image, both are published

When I try to insert an asset into the email in the email builder using the ‘{’ key, the popup menu selector only shows options for:-

Unsubscribe text, web wiew text, signature, subject, unsubscribe URL

Have I missed something in the setup?

thanks

2

Hi Guys
I am just building my first campaign.
I have two assets, one pdf and one image, both are published
When I try to insert an asset into the email in the email builder using the ‘{’ key, the popup menu selector only shows options for:-
Unsubscribe text, web wiew text, signature, subject, unsubscribe URL
Have I missed something in the setup?
thanks

3

Are the {contactfield=xy} fields available?

4

No just what I listed

5

What happens when you enter the asset or contact field manually and send out the email (as direct message)? Are they getting resolved?

6

Hi Peter, thx for your help, where can I find the codes to enter them manually?

7

There is a list somewhere… I will look. In the meantime, please try e.g. {contactfield=email} - this should be there for every (non-anonymous) contact.