Mautic Community Forums

Condition doesn't work

Hello



I’ve done a Mautic installation on my server and I’m set up a campaign. In the form I created a custom field (Select - Multiple).

I’m trying to check if the user has selected “PCC” and send an email. I used “contact field value” and “form field value” and it does not work.

https://prnt.sc/gffehb



Can anybody help me?

Hello

I’ve done a Mautic installation on my server and I’m set up a campaign. In the form I created a custom field (Select - Multiple).
I’m trying to check if the user has selected “PCC” and send an email. I used “contact field value” and “form field value” and it does not work.
https://prnt.sc/gffehb

Can anybody help me?

try to run the cron to rebuild the campaign

Yes, I run The cron:

php /path/to/mautic/app/console mautic:campaigns:rebuild

I have configured all cron. The first contact is sending, but the email of the “condition” I receive nothing.

https://mautic.org/docs/en/setup/cron_jobs.html

I was edit a contact. I saw that the custom field, created by me, was missing data, even selecting items on the form.
Is it bug?