made a simple campaign which send an email based on a contact field value (this field is a custom field, text)
segment >> if condition (contact field value) >> send email
My issue : the campaign is lauched, schedule email based on contact field value, OK.
day + 1, some users already in the segment have their contact field value updated (via our CRM), normally it should send the email as the condition is now ok, but no, nothing happens.
what i’m doing wrong ?