Dashboard – what’s your experience?

Product Support Mautic 5 Install/Upgrade Support
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My software
My Mautic version is: 5.2.4
My PHP version is: 8.2.*
My Database type and version is: MySql 8

Your problem

I’m new to Mautic and I can say that I love it—it’s a fantastic product.
However, there are a few things I find irritating. Maybe it’s just that I haven’t understood how to use it, but after several days of study, I’m starting to think that many basic features aren’t included.

For example, I’d like to create the following widgets, but it doesn’t seem possible:

  1. A simple counter of the total number of contacts
  2. A simple counter of unsubscribed contacts
  3. A chart showing the trend of unsubscribed contacts over time
  4. A report on the email sends for a specific campaign

I’ve also looked at the official documentation:

but it old and too generic.

Can anyone help me?
Is it me not understanding how to do these things, or does Mautic really not offer these KPI ?

2

Hello @ccamusso

I also tried to look for those options under widgets, but couldn’t find them either.

It would be really helpful for me as well to see whether our total number of contacts has increased or decreased - and to track unsubscribes.

Regarding the report/chart, have you tried using the Reports section? It might help in the meantime.

I’d recommend opening a new post with the “feature request” tag. It sounds like a very simple and valuable feature that could benefit many users.

Best regards,
Ricardo

1 Like
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@ccamusso We also felt that there are a few features that are a little weaker and sometimes there are more powerful open source tools that can be used. In this case what we did was use metabase to connect to the Mautic DB and then put the metabase dashboard in place of the mautic one.

This is an example of one of our dashbaords:

Screenshot 2025-04-04 at 14.50.12
Screenshot 2025-04-04 at 14.50.121950×1394 219 KB

To get a full explanation on how to install and embed the Metabase database you can check out our tutorial here.

4

Thanks, I didn’t know about Metabase — I’ll definitely look into it.

Personally, though, there are some truly essential, even basic, data points that in my opinion should have a place in Mautic, leaving more advanced analysis to BI tools like Metabase.

If nothing else, it’s because Mautic is such an exceptional product, and I struggle to understand why such fundamental KPIs are missing.

5

Mautic community, vote!!! :grinning_face:

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Looks great, looking forward to reading up on that process, thanks for sharing!