Just two quick questions for today
- I’m worried about duplicate leads because Mautic currently allows me to create duplicate leads with the same email. Once a lead has been placed into Mautic due a trigger, what if the customer proceeds to do another task on our website that means they will set off another trigger. Will two separate leads be made, or will actions be placed into the same lead?
- Imagine the following scenario: I schedule in a campaign to go out to List A in an hours time. Just 15 minutes before the emails are due to go out, a customer unsubscribes from all emails from us. Will the customer still receive the email because the leads that receive the campaign was generated when the campaign was scheduled?
If you need me to elaborate on anything please let me know. Thank you!