E-mail tracking

Product Support
1

Hi,



I have a problem with e-mail tracking, in the logs I get the following error:



mautic.ERROR: SymfonyComponentDebugExceptionFatalThrowableError: Call to a member function setSource() on null - in file /domains/…/DEFAULT/mautic/app/bundles/EmailBundle/Controller/PublicController.php - at line 591 [] []



I have checked the url of the tracking pixel and it writes an extra / (/mautic//plugin/Outlook/tracking.gif)

The site URL in the configuration is good.



Any idea how to correct this?

2

Hi,

I have a problem with e-mail tracking, in the logs I get the following error:

mautic.ERROR: SymfonyComponentDebugExceptionFatalThrowableError: Call to a member function setSource() on null - in file /domains/…/DEFAULT/mautic/app/bundles/EmailBundle/Controller/PublicController.php - at line 591 [] []

I have checked the url of the tracking pixel and it writes an extra / (/mautic//plugin/Outlook/tracking.gif)
The site URL in the configuration is good.

Any idea how to correct this?

3

Same problem here, anyone??

4

I resolved my issue by removing

$stat->setSource('email.client');

on line 591 in app/bundles/EmailBundle/Controller/PublicController.php

is this a bug? email.client is null and that is not possible for the SetSource function…

I had this problem with gmail tracking pixel.