Mautic Community Forums

Email not showing in Outlook (Hotmail)

The emails sent from campaigns do not show up in outlook (hotmail.) Is there some type of block. Please advise.

The emails sent from campaigns do not show up in outlook (hotmail.) Is there some type of block. Please advise.

Hi Tmorrison

Can you be a little more clear about what you mean? Is it the emails aren’t being delivered? Or that they are received but the contents is unreadable?

When sending emails out they are not being delivered to outlook (formerly hotmail.) I have tested this out on various outlook accounts and the recipients are not receiving their emails.