Error on e-mail links

Product Support
1

Hi everyone and Mr John Linhart;

I’ve seen some messages about this issue, but doen not fits with my problem here;



When I send an e-mail, Mautic changes my original link to some internal like:

http://www.lolla.com.br, the original link becomes

http://envios.lolla.net.br/r/a706ec850c36ea0bb600453d6?ct=YTo1OntzOjY6InNvdXJjZSI7YToyOntpOjA7czo1OiJlbWFpbCI7aToxO2k6MTt9czo1OiJlbWFpbCI7aToxO3M6NDoic3RhdCI7czoxMzoiNTc5MGM4ZTc5MWExNiI7czo0OiJsZWFkIjtzOjU6IjE0NDQ0IjtzOjc6ImNoYW5uZWwiO2E6MTp7czo1OiJlbWFpbCI7aToxO3197



This links gets into a Mautic’s error message “The site is currently offline due to encountering an error”.



How can I fix this?

Is possible to keep the original link?



Using Mautic on my on domain (http://envios.lolla.net.br) hosted on DigitalOcean with AmazonSES SMTP



Thanks a lot, sorry if I repeat the question;

2

Hi everyone and Mr John Linhart;
I’ve seen some messages about this issue, but doen not fits with my problem here;

When I send an e-mail, Mautic changes my original link to some internal like:
http://www.lolla.com.br, the original link becomes
http://envios.lolla.net.br/r/a706ec850c36ea0bb600453d6?ct=YTo1OntzOjY6InNvdXJjZSI7YToyOntpOjA7czo1OiJlbWFpbCI7aToxO2k6MTt9czo1OiJlbWFpbCI7aToxO3M6NDoic3RhdCI7czoxMzoiNTc5MGM4ZTc5MWExNiI7czo0OiJsZWFkIjtzOjU6IjE0NDQ0IjtzOjc6ImNoYW5uZWwiO2E6MTp7czo1OiJlbWFpbCI7aToxO3197

This links gets into a Mautic’s error message “The site is currently offline due to encountering an error”.

How can I fix this?
Is possible to keep the original link?

Using Mautic on my on domain (http://envios.lolla.net.br) hosted on DigitalOcean with AmazonSES SMTP

Thanks a lot, sorry if I repeat the question;

3

That was some database issue, error 2002
I’ve fixed restarting Db, it’s working for a while

sudo rm /var/run/mysqld/mysqld.sock
sudo service mysql restart