Hello, can someone tell me how this error is resolved when installing the Mautic 4.4.1 update. I urgently need to fix it, I’ve been working on it for days (if not weeks) and the same thing keeps coming out. I currently have version 3.3.3
I get this error:
mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\Debug\Exception\UndefinedMethodException: “Attempted to call an undefined method named “getDescription” of class “MauticPlugin\MauticTagManagerBundle\Entity\Tag”.” at /home/melizamo/public_html/em/plugins/MauticTagManagerBundle/Views/Tag/list.html.php line 122 {“exception”:“[object] (Symfony\Component\Debug\Exception\UndefinedMethodException(code: 0): Attempted to call an undefined method named "getDescription" of class "MauticPlugin\MauticTagManagerBundle\Entity\Tag". at /home/melizamo/public_html/em/plugins/MauticTagManagerBundle/Views/Tag/list.html.php:122)”}
Well apparently fine, but I never used it to send emails, because until now I was using mailerlite, I have resolved by deleting everything including the database and reinstalling everything from scratch again but with the latest version and now I have already sent my first emails but now I I am surprised that emails are not adapted to mobiles, anyway…
Here you can find responsive MJML email templates:
Mautic 5 is planned to improve the email templates that will hopefully solve this kind of issues.
Additionally, if you use the “blank” template, it is better to design the forms with external tools like the following (this is what most of us do) and then copy the result in HTML and paste it in the “blank” form so that Mautic can manage it as a form.
Hey,
Non-responsive emails can be a result of using the wrong basic template.
blank → html template
brienz, paprika, confirmme → mjml templates which ensure, that your email is responsive
You can still send responsive email in Mautic, by designing a html email, but the built-in email builder won’t fully give you a hand in that. Check this video for more details: