Your software
Your problem userID:LicenseKey , but when try to download no action can be noted. No sucessfull or fail message.
These errors are showing in the log:
Steps I have tried to fix the problem:
I think this is the same issue I am encountering, I’ve logged a bug here:
opened 09:41PM - 15 Mar 24 UTC
T1
bug
configuration
good first issue
### Mautic Version
5.0.x series
### Way of installing
I downloaded a release … from https://www.mautic.org/mautic-releases
### PHP version
8.1
### What browsers are you seeing the problem on?
Not relevant
### What happened?
When configuring Maxmind as per the documentation, clicking the button fails silently and running the CLI command results in an error.
I suspect this is related to https://forum.mautic.org/t/fail-to-downoad-maxmind-geo-lite2-city/30521.
### How can we reproduce this issue?
Step 1: Configure Maxmind per settings here: https://docs.mautic.org/en/5.x/configuration/maxmind_license.html
Step 2: Click the button to pull the database
Step 3: Try to run the CLI command `bin/console mautic:iplookup:download`
### Relevant log output
```shell
[2024-03-15T21:32:25.769185+00:00] console.CRITICAL: Error thrown while running command "mautic:iplookup:download". Message: "Call to a member function getBody() on null" {"exception":"[object] (Error(code: 0): Call to a member function getBody() on null at /app/bundles/CoreBundle/IpLookup/AbstractLocalDataLookup.php:91)","command":"mautic:iplookup:download","message":"Call to a member function getBody() on null"}
[2024-03-15T21:32:25.769594+00:00] php.CRITICAL: Uncaught Error: Call to a member function getBody() on null {"exception":"[object] (Error(code: 0): Call to a member function getBody() on null at /app/bundles/CoreBundle/IpLookup/AbstractLocalDataLookup.php:91)"}
```
### Code of Conduct
- [X] I confirm that I have read and agree to follow this project's Code of Conduct
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Do you see the same error in your logs?