hi guys have installed mautic few days back on a Ubuntu 14.4 server in our company. the problem we are facing is that when we try to send a test mail after making changes in email setting section every time we are get an error as below : -
Connection could not be established with host pro.turbo-smtp.com [Connection timed out #110] Log data: ++ Starting Swift_SmtpTransport !! Connection could not be established with host pro.turbo-smtp.com [Connection timed out #110] (code: 0)
++ Starting Swift_SmtpTransport !! Connection could not be established with host pro.turbo-smtp.com [Connection timed out #110] (code: 0)
following are our email configuration : -
smtp host = pro.turbo-smtp.com
port = 25
smtp encryption type= none
smtp authentication mode= login
kindly help us to find the root cause behind these error
hi guys have installed mautic few days back on a Ubuntu 14.4 server in our company. the problem we are facing is that when we try to send a test mail after making changes in email setting section every time we are get an error as below : -
Connection could not be established with host pro.turbo-smtp.com [Connection timed out #110] Log data: ++ Starting Swift_SmtpTransport !! Connection could not be established with host pro.turbo-smtp.com [Connection timed out #110] (code: 0)
++ Starting Swift_SmtpTransport !! Connection could not be established with host pro.turbo-smtp.com [Connection timed out #110] (code: 0)
following are our email configuration : -
[i]smtp host = pro.turbo-smtp.com
port = 25
smtp encryption type= none
smtp authentication mode= login
kindly help us to find the root cause behind these error[/i]
Hi Avinash,
That server is not listening for requests on port 25.
I just ran a port scan on it:
SMTP is listening on port 587.
SMTP with SSL is listening on 465.
If you are their customer you should let them know their database and 8 other services are accessible too.