Favicon Image

[team]

Hi, everyone,

I’ve uploaded a new favicon image file to my Mautic root directory using cPanel File Manager. However, there is no change in the favicon display of my browser tab. Can you offer a solution for how to replace my favicon image?

See the attached screenshot of the favicon log record:

Regards,
Harold Huggins
devCED Team

[mzagmajster]

Its quite possible there is cache involved. Try force reloading the page.

[marcus42]

1. Use a different browser (i.e. give a try to a different browser that you don’t have on your computer yet)

• If it works, you’ll need to change the name/path of your favicon in order to force an update on visitors browsers (that isn’t a silver bullet - but can work)

More info here on how to declare a favicon (W3 School):

How To Add a Favicon in HTML

If it doesn’t work;
2) Check permission (0644, like you have, is the correct file permission) by accessing directly your favicon using a browser or anything else like cURL or wget.

Still, browser cache is probably the “problem”.

[team]

marcus42,

cPanel’s support team ran the following CLI:

[17:06:36 team root@95129462 ~]cPs# mv -v /home/mautic/public_html/mautic.devced.com/media/images/favicon.ico{,-backup}
renamed ‘/home/mautic/public_html/mautic.devced.com/media/images/favicon.ico’ → ‘/home/mautic/public_html/mautic.devced.com/media/images/favicon.ico-backup’

[17:06:44 team root@95129462 ~]cPs# cp -avp /home/mautic/public_html/mautic.devced.com/favicon.ico /home/mautic/public_html/mautic.devced.com/media/images/favicon.ico
‘/home/mautic/public_html/mautic.devced.com/favicon.ico’ → ‘/home/mautic/public_html/mautic.devced.com/media/images/favicon.ico’

Regards,
Hal