Avatar image on dashboard is not accessible after install of mautic

Product Support
1

After a fresh install of mautic 1.2.0, the avatar image results in an broken link.

The istallation is on a subdomain like mautic.example.com

the image:

/media/images/avatar.png

is there.



but the folowing happens if i try to open the picture directly:

Quote:
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [no address given] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Does someone know a hint?
regards Alexander
2

After a fresh install of mautic 1.2.0, the avatar image results in an broken link.
The istallation is on a subdomain like mautic.example.com
the image:
/media/images/avatar.png
is there.

but the folowing happens if i try to open the picture directly:

[quote]Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [no address given] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.[/quote]

Does someone know a hint?
regards Alexander

3

Problem solved, the shared host could not read the .htaccess file (hidden file)
just renamed the .htaccess to htaccess and it worked.
Depends on you hosting server. :slight_smile:

4

I don’t think that’s the correct fix. If you rename the .htacces without the starting dot, Apache will not read it. You probably have /index.php/s/ in your URL aren’t you? Rather rename the htaccess back and allow .htaccess on your server.

One of many tutorials:
https://www.digitalocean.com/community/tutorials/how-to-use-the-htaccess-file

5

I have the same problem http://mtc.svetzitrka.cz/media/images/flags/Czech-Republic.png
Did you find solutions