Avatar: Cannot edit and 404

Product Support
1

Just installed Mautic 1.2.4.



The URL for the initial avatar for the admin user (and any other user) is http://i2.wp.com/{MY_SITE_URL}/media/images/avatar.png and obviously gives a 404.



Also I am unable to edit the avatar from the Account Details page. The image is not linkable.



Please advise.

Thanks

2

The same problem with v2.0.0. Default avatar to http://i2.wp.com/{MY_SITE_URL}/media/images/avatar.png crash.
Default path should be http://{MY_SITE_URL}/media/images/avatar.png

Anyone give a hint to fix this ?

3

Just installed Mautic 1.2.4.

The URL for the initial avatar for the admin user (and any other user) is http://i2.wp.com/{MY_SITE_URL}/media/images/avatar.png and obviously gives a 404.

Also I am unable to edit the avatar from the Account Details page. The image is not linkable.

Please advise.
Thanks

4

Hi,

Try to go to your mautic configurations settings. Check your Site URL under General Settings. Make sure your url is like http://your.domainname.com or https://your.domain.com

It worked form me.

5

I had the exact same problem and just did was @ronald_d suggested (which is remove the /index.php from the site URL).

So the default of Site URL under General Settings of Configuration was:

http://domain.com/index.php

and now it’s:

http://domain.com

I’ll post this solution on git and stackoverflow
https://github.com/mautic/mautic/issues/3382
http://stackoverflow.com/questions/38336645/issue-with-wrong-tracking-urls-in-mautic/42379129#42379129

6

I am attaching a small pdf tutorial, How to solve a problem with the profile avatar in Mautic, share it in the community of other forums to help more people.