Help with click that does not work the count

Your software
My Mautic version is: v4.4.9
My PHP version is: 7.4.33
My Database type and version is: 10.5.21-MariaDB - MariaDB Server

Your problem
My problem is:

Friends good night.
I need some help with the clicks that don’t compute.
I’m using SES amazon as SMTP, I send the email, it arrives correctly, computes the reading, I click on the links and redirects to the correct place, but in my panel it doesn’t appear the amount of clicks that I made in the email.

Changing (to test) to gmail as smtp. the click count works perfectly.
Changing to another SMTP (my own smtp from my domain), also works.

It just doesn’t work when I send it through SES.

Has anyone had this problem?
This is all I need to finish my installation and start using it.
Thanks in advance for any help.


  • Sorry for my English, I’m Brazilian and it’s not my native language *