Mautic Community Forums

Clicks not being tracked

Your software
My Mautic version is: 2.15.0
My PHP version is: PHP Version 7.1.26

Your problem
I’ve created a variant of an email and set the winning criteria to CTR. However, my challenger variant isn’t recording any clicks, while the parent is.
Also, the clicks are not shown on the overview graph (see the screenshots below).
Also, when I hit “A/B Test Stats” I get “No results available at this time”.

Thanks!

You might be facing more than one issue there…

As for the email clicks not being tracked, please add your insight to: