Hello All,
We have setup mautic and now facing clicks and unique clicks tracking issues. I have check in database, even tracking records are exists with counting hits, it is not showing on Reports and Emails details graphs. It can show page read counts only.
You can see first image of email details where email have tracking links and one link have 1 click & unique click. However, it is not showing emails graph and report which you can see in second image.
Can anyone help us to resolve this issues.
Hello All,
We have setup mautic and now facing clicks and unique clicks tracking issues. I have check in database, even tracking records are exists with counting hits, it is not showing on Reports and Emails details graphs. It can show page read counts only.
You can see first image of email details where email have tracking links and one link have 1 click & unique click. However, it is not showing emails graph and report which you can see in second image.
Can anyone help us to resolve this issues.
Yes, I will update it.
But it was working before 1-2 days.
Nothing shown in error logs.
I did not thought it was possible to track clicks in Mautic. Where is that function located at?
daveashish86, any news on this topic? I think I am facing the same issue.
It might be a timezone problem. I met the same issue when my account’s timezone was set up wrong. Charts use your system time, but your data operate with server’s timezone.