How to adjust points while sending an email

General Discussion
1

I have added contact points when people read email, while building campaign. But I am getting 0 in points after reading email, although it should be changed in what point i have added. what to do?

is there a necessity to run a cron job?

2

I have added contact points when people read email, while building campaign. But I am getting 0 in points after reading email, although it should be changed in what point i have added. what to do?
is there a necessity to run a cron job?