How to get the reply at "contact owner" email address

Product Support
1

Your software
My Mautic version is: v4.4.3
My PHP version is: 7.4.27
My Database type and version is: 5.7.27-30

Your problem

My problem is: We have multiple user in mautic and using mautic as a CRM .
Users send the emails to clients via mautic.
But when we receive the email reply. It comes at Main email id “sender email” which we have set in configuration > email setting > E-mail address to send mail from.

Is it possible to get the reply at “contact owner” email instead on mautic admin email.

When we send email to contacts, There at multiple owners of these contacts.
and We want the reply at email ID of that Contact Owner.

Kindly help

Regards

These errors are showing in the log: no

Steps I have tried to fix the problem:
I have already tried by setting up email address in advance setting of email “Reply to address” By using this we can get reply at any one email address.
But i want the reply at multiple "contact owners Email address’

2

Hi,

just to make sure: as Email ID you mean Email address, right?

Also:
What happens if there is no value filled out in Mautic? I figured the default setting is if there is no reply to, then the sender of the email will be replied to. If the sender is the owner (setting in advanced tab), then the reply to should be as well, no?