Mautic Community Forums

How to log chat messages (or phone calls) in Mautic?

I’m new in Mautic. The app is really good for email/website marketing automation, tracking and scoring.

I also want to log other activities - phone calls, chat messages - and update contact scoring respectively.

I found this video tutorial:

At the bottom of the screen you can see sections “Tasks”, “Call”, “Skype Call”, “Meeting”:

they are missed in my Bitnami Mautic environment.

And I haven’t found any plugins that extend Mautic for logging chat messages and phone calls.

Any ideas / suggestions?