How to migrate mautic ?

We are trying to migrate a mautic already installed and running from mautic.net to Bitnami Cloud hosting. I have a SQL export but we are not able to do the import in the new instance.

I am wondered if you could explain the database shema and our to do the import

Backup performed using the web and DB does not work us. What steps should we follow?

We are trying to migrate a mautic already installed and running from mautic.net to Bitnami Cloud hosting. I have a SQL export but we are not able to do the import in the new instance.
I am wondered if you could explain the database shema and our to do the import
Backup performed using the web and DB does not work us. What steps should we follow?

How to import the SQL database, assets, mails, …
Thank’s per advance

Sice you are using Mautic Cloud you have to contact Mautic and request a SQL Dump