I can't save my project in builder landing page!

Product Support
1

Good morning, I have a problem when I create a new landing page > Code > Builder i write html code. Τhen I store my job and sticks it shows that it loads storage while nothing is done. Τhe same happens when I’m doing and I’m trying to save it. Let me point out that this is not always the case, but now it happens.
Thank you for your valuable help

2

it loads apply but not save it

3

the builder is known to have some problems if you code using javascript. try to save the HTML but get rid of all the javascript.

4

Hi there:

I was having this exact same issue with my v4.4.9 installation and, after poking around I found that the problem was a misconfiguration of MySQL: the value of max-allowed-packet system variable was too small (2048).

I changed it to 67108864 and everything started working fine.

In my case, since I’m using a docker installation, the way to fix it was to supply an extra parameter to the command to start the database:

#!/bin/sh

docker run --name database \
        -d \
        --restart=always \
        -p 3306:3306 \
        -e MYSQL_ROOT_PASSWORD=mypassword \
        -v mysql_data:/var/lib/mysql \
        --net=mauticnet \
        percona/percona-server:5.7 \
        --character-set-server=utf8mb4 \
        --collation-server=utf8mb4_general_ci \
        --max-allowed-packet=67108864