manas
August 5, 2022, 10:29am
1
Your software
*My PHP version is : 8 lastest version
*My MySQL/MariaDB version is MySQL
Updating Errors
*I am Updating
*Upgrading via Web
These errors are showing in the installer :
Clearing Application Cache it is getting stuck at this step for last 45 min
These errors are showing in the Mautic log :
mautic is now giving 500 server error
Your problem
My problem is :
mautic is now giving 500 server error
Steps I have tried to fix the problem :
manas
August 5, 2022, 1:28pm
2
Now it not working i am getting this error
Oops! An Error Occurred
The server returned a “500 Internal Server Error”.
Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.
I updated from the notification i got.
https://connect.edumple.com/
I see the Mautic login box.
If you are still getting 500 error, try manually clearing out Mautic cache folder.
manas
August 8, 2022, 6:40am
4
i am able to see but one more user or team member is saying he is getting 500 error
joeyk
August 8, 2022, 7:31am
5
It is impossible to troubleshoot like this Plz give more info.
tobsowo
February 20, 2023, 3:54pm
6
Hello,
How did you resolve this?
joeyk
February 21, 2023, 8:19am
7
Check if you have a vendor folder.
tobsowo
February 21, 2023, 9:18am
8
I was able to install by deleting the folder and ruithe command again.
Thank you.