If a contact is in 2 segment, what happens?

Product Support
1

Hi, if a contact is in 2 segment and I have scheduled an email for this 2 segments, the contact receive the email twice or only one time?

2

This depends if you are sending an email as a “marketing” or a “transactional” message. If your emails are defined inside a campaign as “marketing” then the contact will only receive the email once. Marketing emails are sent once to a contact no matter how many times that email appears in different campaigns.

3

Thanks, is a marketing email (my first) as a newsletter
the graphs in the email (after sent out) is very clear :slight_smile:

:slight_smile:

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