image uploading from wysiwyg

Product Support
1

Hi,



I have successfully installed mautic on shared hosts using softaculous. I have tried to install it manually on a different server, but I am having problems with the image upload button in the landing page wysiwyg editor. When i go ‘browse server’ the file listing reports ‘No way.’ Like I am trying to do something illegal. I’ve checked in the configuration, and the relative images path is set to media/images, as it is on my other successful installs. Is this some permissions issue? Any help appreciated.



Kind regards,

Mike

2

Hi,

I have successfully installed mautic on shared hosts using softaculous. I have tried to install it manually on a different server, but I am having problems with the image upload button in the landing page wysiwyg editor. When i go ‘browse server’ the file listing reports ‘No way.’ Like I am trying to do something illegal. I’ve checked in the configuration, and the relative images path is set to media/images, as it is on my other successful installs. Is this some permissions issue? Any help appreciated.

Kind regards,
Mike

3

for info, i installed it this way http://freedif.org/mautic-opensource-marketing-email-automation/

4

would anyone know if these permissions are right? http://prntscr.com/92mk16

5

this is the output from filemanager.log. Still getting the no way error

[16/11/2015 10:18:07]#81.128.158.158#Filemanager::enableLog - Log enabled (in /tmp/filemanager.log file) [16/11/2015 10:18:07]#81.128.158.158#Filemanager::__construct $this->root value /home/mickmelon/Web/mautic/app/bundles/CoreBundle/Assets/js/libraries/ckeditor/filemanager/ [16/11/2015 10:18:07]#81.128.158.158#Filemanager::__construct $this->path_to_files /home/mickmelon/Web/mautic/app/bundles/CoreBundle/Assets/js/libraries/ckeditor/filemanager/userfiles/ [16/11/2015 10:18:07]#81.128.158.158#Filemanager::__construct $this->doc_root value /var/www [16/11/2015 10:18:07]#81.128.158.158#Filemanager::__construct $this->separator value userfiles [16/11/2015 10:18:07]#81.128.158.158#Filemanager::setFileRoot $this->doc_root value overwritten : /var/www/mautic/media/images/ [16/11/2015 10:18:07]#81.128.158.158#Filemanager::setFileRoot $this->dynamic_fileroot value /mautic/media/images/ [16/11/2015 10:18:07]#81.128.158.158#Filemanager::setFileRoot $this->path_to_files /var/www/mautic/media/images/ [16/11/2015 10:18:07]#81.128.158.158#Filemanager::setFileRoot $this->separator value images [16/11/2015 10:18:07]#81.128.158.158#substr path_to_files : / [16/11/2015 10:18:07]#81.128.158.158#path_to_files : /home/mickmelon/Web/mautic/media/images/ [16/11/2015 10:18:07]#81.128.158.158#Filemanager::error - error message : No way. [16/11/2015 10:18:07]#81.128.158.158#Filemanager::enableLog - Log enabled (in /tmp/filemanager.log file) [16/11/2015 10:18:07]#81.128.158.158#Filemanager::__construct $this->root value /home/mickmelon/Web/mautic/app/bundles/CoreBundle/Assets/js/libraries/ckeditor/filemanager/ [16/11/2015 10:18:07]#81.128.158.158#Filemanager::__construct $this->path_to_files /home/mickmelon/Web/mautic/app/bundles/CoreBundle/Assets/js/libraries/ckeditor/filemanager/userfiles/ [16/11/2015 10:18:07]#81.128.158.158#Filemanager::__construct $this->doc_root value /var/www [16/11/2015 10:18:07]#81.128.158.158#Filemanager::__construct $this->separator value userfiles [16/11/2015 10:18:07]#81.128.158.158#Filemanager::setFileRoot $this->doc_root value overwritten : /var/www/mautic/media/images/ [16/11/2015 10:18:07]#81.128.158.158#Filemanager::setFileRoot $this->dynamic_fileroot value /mautic/media/images/ [16/11/2015 10:18:07]#81.128.158.158#Filemanager::setFileRoot $this->path_to_files /var/www/mautic/media/images/ [16/11/2015 10:18:07]#81.128.158.158#Filemanager::setFileRoot $this->separator value images [16/11/2015 10:18:07]#81.128.158.158#substr path_to_files : / [16/11/2015 10:18:07]#81.128.158.158#path_to_files : /home/mickmelon/Web/mautic/media/images/ [16/11/2015 10:18:07]#81.128.158.158#Filemanager::error - error message : No way.

6

Please, check if there are any errors in the app/logs folder

7

no. but i am installing into an unorthodox host. I am trying to get it working on koding.com. It’s a free ubuntu based vps. It’s only for development and not a production host.