Importing contacts in Mautic.net (cloud) not working properly

Product Support
1

Hi



When importing 100 contacts from a csv file (and I’ve tried a few files), I get one of the following issues:

  • only some of the contacts are imported (10% of the list)
  • the import won’t start
  • the import gets stuck half way
  • the import gets stuck at 100% and no contacts are imported



    If I can’t bring my lists into Mautic, the system loses significant value for me.



    Please can someone help me?
2

Hi

When importing 100 contacts from a csv file (and I’ve tried a few files), I get one of the following issues:

  • only some of the contacts are imported (10% of the list)
  • the import won’t start
  • the import gets stuck half way
  • the import gets stuck at 100% and no contacts are imported

If I can’t bring my lists into Mautic, the system loses significant value for me.

Please can someone help me?

3

since you are using the paid version use the Help button.