Inbound Integration

Development
1

Hi,



I’ve read through a few of the documents and looked at a couple of the integrations. Most of them seem to be outbound integrations - pushing mautic data out. Is there any documentation on writing inbound integration? My use case is I have a ticketing system where people can purchase tickets. If a person purchases a ticket I want them to drop out of certain campaigns (e.g. remove them from specific segments). The ticketing software has a webhook that sends out a json document. I would like to be able to parse the document - lookup the email and update the stage of the contact. Are there any examples of similar integrations?



Thanks in advance for your help,

Rory

2

Hi,

I’ve read through a few of the documents and looked at a couple of the integrations. Most of them seem to be outbound integrations - pushing mautic data out. Is there any documentation on writing inbound integration? My use case is I have a ticketing system where people can purchase tickets. If a person purchases a ticket I want them to drop out of certain campaigns (e.g. remove them from specific segments). The ticketing software has a webhook that sends out a json document. I would like to be able to parse the document - lookup the email and update the stage of the contact. Are there any examples of similar integrations?

Thanks in advance for your help,
Rory

3

For that, you really only need to put the Mautic tracking code on the final check out page, then have a campaign condition “If page visit” do “remove from campaign”

4

Hi manageit,

Thanks for the reply. Unfortunately I dont have access to the payment page as it is a third party system. However I would like to do a more fine grained integration in case of scenarios such as the person decides not to go through with the order, or we do a refund.

Do you know how to implement inbound integration that could support this?

Thanks,
Rory

5

Does the third-party allow placing of Google Analytics code?

6

I am also looking to do this. We receive webhooks from our payment process and I would like to change a contacts segment based on their payment status/cancellation etc. Alot of these events do not have a coresponding browser load.

7

I was able to change a contacts segment using the REST API. Apparently the OAuth1 tokens wont expire unless explicity told too. I created tokens and have saved them for future use.

Confused why the documentation says " Currently, the only editable entity is leads and is the main purpose for the Mautic API. All other entities are read-only. "

https://developer.mautic.org/#rest-api

8

This post is years old, I know. But posting this for any future viewers.

Our resident genius, @joeyk built this solution and made a great tutorial.

Cheers,
EP