Hi,
I have a strange situation, a user has filled in the form once and received two emails with a link to download the material. The campaign in his path contains only one email. In the mautic there is a confirmation that only one was sent. What could be the problem?
The same person cannot start the same campaign 2x if you didn’t allow it (allows to restart the campaign)
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Yes, I know 
It’s not about restarting the campaign, it’s just that a scenario that involves sending an email sometimes sends 1 and sometimes 2 messages. What’s worse, no matter how many emails he sends, the event history assigned to the contact/person only shows the sending of one message…
Are you saying, that Mautic sends duplicates from the same message?
Are you using the file queue for sending emails?