Mautic Community Forums

[installation error] The site is currently offline due to encountering an error. If the problem ....

Hello there,

Just tried to install online 1.4.1 and I get this error.

The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator.

Mautic 1.4.1 Apache/2.4.6 (CentOS) OpenSSL/1.0.1e-fips mod_fcgid/2.3.9 PHP/5.4.16



where do I start? /etc/httpd/logs/error_log?

Hello there,
Just tried to install online 1.4.1 and I get this error.
The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator.
Mautic 1.4.1 Apache/2.4.6 (CentOS) OpenSSL/1.0.1e-fips mod_fcgid/2.3.9 PHP/5.4.16

where do I start? /etc/httpd/logs/error_log?

The problem in this case was caused by extracting mautic .zip file online.
The server assigned owner/group to root.
When I realised that, I manually changed all folders to correct owener:group and all worked fine.