Your software
My Mautic version is: 2.16.2
My PHP version is: PHP 7.2.24
EC2 server
Your problem
My problem is: I can’t start the installation
## The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator.
#### System administrators, check server logs for errors.
These errors are showing in the log: Directory cache and logs empty yet
Steps I have tried to fix the problem:
I followed the steps of documentation of get-started and troubleshooting sections, but no solution.
attached I put a printout of the installation folder permissions
enjoy your help guys