Mautic Community Forums

Installation error

Hi, I’m trying to install Mautic on an AWS server. It’s all set up and I FTP’d the Mautic files to the server. I put in the address into the URL and I get the…



The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator.

System administrators, check server logs for errors.



I checked the log errors and this is the output.



[Sun Nov 06 03:48:02.098448 2016] [auth_digest:notice] [pid 2664] AH01757: generating secret for digest authentication …

[Sun Nov 06 03:48:02.098993 2016] [lbmethod_heartbeat:notice] [pid 2664] AH02282: No slotmem from mod_heartmonitor

[Sun Nov 06 03:48:02.118943 2016] [mpm_prefork:notice] [pid 2664] AH00163: Apache/2.4.23 (Amazon) PHP/5.6.26 configured – resuming normal operations

[Sun Nov 06 03:48:02.118963 2016] [core:notice] [pid 2664] AH00094: Command line: ‘/usr/sbin/httpd’

[Sun Nov 06 04:51:21.184026 2016] [:error] [pid 27850] [client 131.255.134.254:45935] PHP Warning: require(/var/www/html/app/…/vendor/autoload.php): failed to open stream: No such file or directory in /var/www/html/app/autoload.php on line 15

[Sun Nov 06 04:51:21.184060 2016] [:error] [pid 27850] [client 131.255.134.254:45935] PHP Fatal error: require(): Failed opening required ‘/var/www/html/app/…/vendor/autoload.php’ (include_path=’.:/usr/share/pear:/usr/share/php’) in /var/www/html/app/autoload.php on line 15

[Sun Nov 06 12:26:09.638583 2016] [:error] [pid 27852] [client 212.92.127.172:33786] PHP Warning: require(/var/www/html/app/…/vendor/autoload.php): failed to open stream: No such file or directory in /var/www/html/app/autoload.php on line 15

[Sun Nov 06 12:26:09.638615 2016] [:error] [pid 27852] [client 212.92.127.172:33786] PHP Fatal error: require(): Failed opening required ‘/var/www/html/app/…/vendor/autoload.php’ (include_path=’.:/usr/share/pear:/usr/share/php’) in /var/www/html/app/autoload.php on line 15

[Sun Nov 06 12:26:10.941596 2016] [:error] [pid 27853] [client 212.92.127.172:34130] PHP Warning: require(/var/www/html/app/…/vendor/autoload.php): failed to open stream: No such file or directory in /var/www/html/app/autoload.php on line 15

[Sun Nov 06 12:26:10.941624 2016] [:error] [pid 27853] [client 212.92.127.172:34130] PHP Fatal error: require(): Failed opening required ‘/var/www/html/app/…/vendor/autoload.php’ (include_path=’.:/usr/share/pear:/usr/share/php’) in /var/www/html/app/autoload.php on line 15

[Mon Nov 07 09:26:30.518852 2016] [:error] [pid 27993] [client 104.193.254.222:63243] PHP Warning: require(/var/www/html/app/…/vendor/autoload.php): failed to open stream: No such file or directory in /var/www/html/app/autoload.php on line 15



Has anyone run into this issue or know how to fix. The autoload.php is in the folder.



Thanks in advance.



JR

Hi, I’m trying to install Mautic on an AWS server. It’s all set up and I FTP’d the Mautic files to the server. I put in the address into the URL and I get the…

The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator.
System administrators, check server logs for errors.

I checked the log errors and this is the output.

[Sun Nov 06 03:48:02.098448 2016] [auth_digest:notice] [pid 2664] AH01757: generating secret for digest authentication …
[Sun Nov 06 03:48:02.098993 2016] [lbmethod_heartbeat:notice] [pid 2664] AH02282: No slotmem from mod_heartmonitor
[Sun Nov 06 03:48:02.118943 2016] [mpm_prefork:notice] [pid 2664] AH00163: Apache/2.4.23 (Amazon) PHP/5.6.26 configured – resuming normal operations
[Sun Nov 06 03:48:02.118963 2016] [core:notice] [pid 2664] AH00094: Command line: ‘/usr/sbin/httpd’
[Sun Nov 06 04:51:21.184026 2016] [:error] [pid 27850] [client 131.255.134.254:45935] PHP Warning: require(/var/www/html/app/…/vendor/autoload.php): failed to open stream: No such file or directory in /var/www/html/app/autoload.php on line 15
[Sun Nov 06 04:51:21.184060 2016] [:error] [pid 27850] [client 131.255.134.254:45935] PHP Fatal error: require(): Failed opening required ‘/var/www/html/app/…/vendor/autoload.php’ (include_path=’.:/usr/share/pear:/usr/share/php’) in /var/www/html/app/autoload.php on line 15
[Sun Nov 06 12:26:09.638583 2016] [:error] [pid 27852] [client 212.92.127.172:33786] PHP Warning: require(/var/www/html/app/…/vendor/autoload.php): failed to open stream: No such file or directory in /var/www/html/app/autoload.php on line 15
[Sun Nov 06 12:26:09.638615 2016] [:error] [pid 27852] [client 212.92.127.172:33786] PHP Fatal error: require(): Failed opening required ‘/var/www/html/app/…/vendor/autoload.php’ (include_path=’.:/usr/share/pear:/usr/share/php’) in /var/www/html/app/autoload.php on line 15
[Sun Nov 06 12:26:10.941596 2016] [:error] [pid 27853] [client 212.92.127.172:34130] PHP Warning: require(/var/www/html/app/…/vendor/autoload.php): failed to open stream: No such file or directory in /var/www/html/app/autoload.php on line 15
[Sun Nov 06 12:26:10.941624 2016] [:error] [pid 27853] [client 212.92.127.172:34130] PHP Fatal error: require(): Failed opening required ‘/var/www/html/app/…/vendor/autoload.php’ (include_path=’.:/usr/share/pear:/usr/share/php’) in /var/www/html/app/autoload.php on line 15
[Mon Nov 07 09:26:30.518852 2016] [:error] [pid 27993] [client 104.193.254.222:63243] PHP Warning: require(/var/www/html/app/…/vendor/autoload.php): failed to open stream: No such file or directory in /var/www/html/app/autoload.php on line 15

Has anyone run into this issue or know how to fix. The autoload.php is in the folder.

Thanks in advance.

JR