Well I’d say you could have put it worse, @Yosu_Cadilla! It’s ok if someone (a) is new to a project and (b) doesn’t get the concept of Open Source, but if that person feels qualified for a general rumbling about things that other people give him without charge, I too find it hard not to be snippy. But ok, point taken @rcheesley - we’re trying our best 
Anyway: We all know the Mautic project as a whole is not perfect, but the software already does a fantastic job for many small and large companies around the world.
And a lot of progress is currently being made for exponential yet sustainable improvement in all areas.