Issue trying to import on mautic 5.1.1

Product Support
1

Your software
My Mautic version is: 5.1.1
My PHP version is: PHP 8.1.29
My Database type and version is: mysql

Your problem
My problem is:
Currently trying to import in the backround
These errors are showing in the log:
20241118202117.csv not found
Steps I have tried to fix the problem:
currently using this docker compose docker-mautic/examples/rabbitmq-worker at mautic5 · mautic/docker-mautic · GitHub

and i when i run it manually it shows

root@aea016815dd7:/var/www/html/docroot# php /var/www/html/bin/console mautic:import
Import 8 with 23124 rows is starting.
Import failed. Reason: 20241118202117.csv not found

2

Your file seems to not really upload, check you can find the file on the server first

3

Thanks for the reply, i was checking in the server normally where does the info get stored?

4

I think it’s in media/import folder. Make sure folder is writable by web server user.

5

thanks for the reply, so i was checking in the docker config there is a folder called gave it all the permissions same issue
image

6

Can you just search for any CSV file.

I think file is not getting uploaded, not sure at the moment why. Might me mautic configuration issue that is preventing file from uploading?

Anyway I am happy to look into this, drop me a DM if interested.