My Mautic version is: 2.15.1
My PHP version is: 7.2.2
I’m having trouble upgrading from 2.15.1 to 2.15.3 (or 2.15.2). After performing the upgrade, everything appears to work fine. Then, after I log out, I am no longer able to log back in. I’ll enter my correct username and password, but I’ll keep getting returned to the log-in screen with no errors displayed. I simply can’t get past that screen.
Steps I have tried to fix the problem:
- Installing the upgrade via different methods (UI, command line, manual upload/copy) Performed most troubleshooting items suggested here: https://johnlinhart.com/blog/uh-oh-mautic-upgrade-was-not-successful.
- Downgraded PHP to 7.1.
- Checked folder permissions.
I have everything backed up, so I’m able to return to the previous working state after each attempt. Nothing seems to work.
After extensive googling, I’ve found that others have had this problem, but I don’t see any solutions that pertain to my situation. Does anyone have any suggestions? I’ll be the first to admit, I’m not a server or code whiz. I learned just enough to get Mautic installed and working a while back – and it’s been great so far.
Thanks for the help!
I edited the post for formatting and clarity.