Mautic Community Forums

Landing Pages Registration As Anonymous When Contact Is Known

Hello,



I am having issues with getting Mautic to detect a known contact falling on a landing page and would appreciate some help resolving the problem.



I am currently using the Mautic Demo which is hosted on their servers.



Please see screenshots



Using a landing page on a separate browser to the browser I am logged into Mautic as I know that tracking is disabled when using the browser I am logged into.



Fullscreen_19_07_2016__14_52.png



Fill in the form and clicked submit which has sent me to another landing page.



Fullscreen_19_07_2016__15_02.png



The tracked usage is sent to the mautic but is anonymised



Fullscreen_19_07_2016__15_04.png



The form information was then used to create a known contact



Fullscreen_19_07_2016__15_08.png

Quote:

Thanks
Dan

Hello,

I am having issues with getting Mautic to detect a known contact falling on a landing page and would appreciate some help resolving the problem.

I am currently using the Mautic Demo which is hosted on their servers.

Please see screenshots

Using a landing page on a separate browser to the browser I am logged into Mautic as I know that tracking is disabled when using the browser I am logged into.

Fill in the form and clicked submit which has sent me to another landing page.

The tracked usage is sent to the mautic but is anonymised

The form information was then used to create a known contact

[quote][/quote]

Thanks
Dan