I am having issues with getting Mautic to detect a known contact falling on a landing page and would appreciate some help resolving the problem.
I am currently using the Mautic Demo which is hosted on their servers.
Please see screenshots
Using a landing page on a separate browser to the browser I am logged into Mautic as I know that tracking is disabled when using the browser I am logged into.
Fill in the form and clicked submit which has sent me to another landing page.
The tracked usage is sent to the mautic but is anonymised
The form information was then used to create a known contact