Link broke (404)

Product Support
1

Your software
My Mautic version is: 3.3.3
My PHP version is: 7.3
My Database type and version is: mysql8

Your problem
Hi guys

When I send an email with a link and in tthis link I put a token pulling a url from contact field, the final link retun me 404. example: <a href="{contactfield=website}">NOVO LINK</a>

but, if I place the link diret on the html linke {contactfield=link_lime} and mautic convert to html:
<span class="atwho-inserted" data-atwho-at-query="{lin" data-fr-verified="true">{contactfield=link_lime}</span>‍

It works.

The some problema with the hash witch Mautic was creating when the email was sent to contacts.

Any ont know how solve this?

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2

hi my friend, are you still having this problem?,
I notice the first example you use the website contact field and the second one you used link_lime contact field, was that the intention?

update: I tested in my environment (v3.3.3) and the link worked using <a href="{contactfield=website}">NOVO LINK</a>

3

Hi Leo, did I found the problem, was our loadbalancer, it was broking the complex links

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