Mautic Community Forums

Mails sent one hour late

Support
#1

Your software
My Mautic version is: 2.16.2
My PHP version is: 7.3.14

Your problem
My problem is: emails are sent one hour after scheduled time.

I sent the publish time to, say, 10:30; the mail is sent at or very soon after 11:30.

I’m in the UK where we are currently UTC+1, so I suspect that the mails are being send when at the specified time in UTC rather than the local timezone.

These errors are showing in the log: None

Steps I have tried to fix the problem:

  • Checked the server time
  • Checked the server timezone
  • Set the correct timezone in php.ini for bot CLI and Apache module
  • Set the correct timezone in Mautic (Configuration, System Settings, System Defaults)
  • Tested the time with a PHP CLI command
  • Set the mail cron job to run every minute

Any suggestions?

#3

Robin, I don’t this that’s the same problem I have. My mails are getting sent without problem, other than that they are sent one hour later than scheduled.