Mandrill SMTP Error

Product Support
1

Hello,

I have been able to log with Mandrill at once with Mautic 1.0.4. Since I upgraded to 1.0.5 I am not able to log in anymore always getting this error when testing connection:



“Failed to authenticate on SMTP server with username "email@mydomain.com” using 1 possible authenticators

++ Starting MauticCoreBundleSwiftmailerTransportMandrillTransport << 220 smtp.mandrillapp.com ESMTP >> EHLO www.mydomain.com<< 250-ip-10-107-137-250 250-PIPELINING 250-SIZE 26214400 250-STARTTLS 250-AUTH PLAIN LOGIN 250-ENHANCEDSTATUSCODES 250 8BITMIME >> STARTTLS << 220 2.0.0 Ready to start TLS >> EHLO www.mydomain.com << 250-ip-10-107-137-250 250-PIPELINING 250-SIZE 26214400 250-AUTH PLAIN LOGIN 250-ENHANCEDSTATUSCODES 250 8BITMIME >> AUTH LOGIN << 334 VXNlcm5hbWU6 >> YWRtaW5AZXNjb2xlc251cmlhLmNhdA== << 334 UGFzc3dvcmQ6 >> N2ZBWXlIYlA4Z01hQ3hfUQ== << 435 4.7.8 Error: authentication failed: UGFzc3dvcmQ6 !! Expected response code 235 but got code “435”, with message “435 4.7.8 Error: authentication failed: UGFzc3dvcmQ6 " >> RSET << 250 2.0.0 Ok”



I looked in the forum and followed all the tips (deleted cache,checked user/password into app/config/local.php… an so on) but it didn’ work for me. I am able to log to Gmail BTW. Just in case Send option is set to immediate. Any clue? Thank for your help.

2

Hello,
I have been able to log with Mandrill at once with Mautic 1.0.4. Since I upgraded to 1.0.5 I am not able to log in anymore always getting this error when testing connection:

“Failed to authenticate on SMTP server with username "email@mydomain.com” using 1 possible authenticators
++ Starting MauticCoreBundleSwiftmailerTransportMandrillTransport << 220 smtp.mandrillapp.com ESMTP >> EHLO www.mydomain.com<< 250-ip-10-107-137-250 250-PIPELINING 250-SIZE 26214400 250-STARTTLS 250-AUTH PLAIN LOGIN 250-ENHANCEDSTATUSCODES 250 8BITMIME >> STARTTLS << 220 2.0.0 Ready to start TLS >> EHLO www.mydomain.com << 250-ip-10-107-137-250 250-PIPELINING 250-SIZE 26214400 250-AUTH PLAIN LOGIN 250-ENHANCEDSTATUSCODES 250 8BITMIME >> AUTH LOGIN << 334 VXNlcm5hbWU6 >> YWRtaW5AZXNjb2xlc251cmlhLmNhdA== << 334 UGFzc3dvcmQ6 >> N2ZBWXlIYlA4Z01hQ3hfUQ== << 435 4.7.8 Error: authentication failed: UGFzc3dvcmQ6 !! Expected response code 235 but got code “435”, with message “435 4.7.8 Error: authentication failed: UGFzc3dvcmQ6 " >> RSET << 250 2.0.0 Ok”

I looked in the forum and followed all the tips (deleted cache,checked user/password into app/config/local.php… an so on) but it didn’ work for me. I am able to log to Gmail BTW. Just in case Send option is set to immediate. Any clue? Thank for your help.