Mautic Community Forums

Mautic editor shows text left justified but arrive in mobiles as centered

Your software
My Mautic version is:v3.1.2
My PHP version is:7.3.23
My Database type and version is:mysqlnd 5.0.12-dev

Your problem
My problem is:
When composing emails using Mautic editor, I can easily see what is and what isn’t justified center or justified left, etc. However, left justified text which shows as left justified in the editor is arriving in mobile devices as centered, yet the same email arrives in mail clients as properly left justified.

This happens in both android and iPhones.

This happens even when just sending the sample templates with no input changes.

See attached screen grabs.

As viewed on mobile:

As viewed in Mautic editor:

As viewed in mail client:

These errors are showing in the log:
none.

Steps I have tried to fix the problem:

Anyone? A possible defective Mautic editor is not very useful for those concerned with formating emails.

Hey,
Honestly I think most of us let go the email editor already. I litmus tested all the default templates couple of month ago, and all of them failed in Outlook. (Badly) The editor has a bunch of bugs, it’s def. the weakest part of Mautic.
I import my templates from other sources, or hand code it if needed.
There are multiple efforts to create a new email editor:

Sorry.