Mautic Email Builder Failing

Product Support
1

Hello everyone, I’m trying to use the Mautic email builder… and when I put my raw code into the builder, it, for lack of a better expression, jumbles all of the code up, specifically the tokens for leadfields and external links… I tried to search the change log between releases to see if things are done differently, but I didn’t find anything yet? Thanks for your help everyone…



VV - how the email appears now

http://navarrodentalgroup.com/path/to/mautic/s/emails/preview/23



VV - how the code appears after submission to through mastic

http://pastebin.com/3QLu7kG7



VV - how the code was originally drafted

http://pastebin.com/SNezrKsf





Please, any suggestions?



Thanks, Conor

2

Hello everyone, I’m trying to use the Mautic email builder… and when I put my raw code into the builder, it, for lack of a better expression, jumbles all of the code up, specifically the tokens for leadfields and external links… I tried to search the change log between releases to see if things are done differently, but I didn’t find anything yet? Thanks for your help everyone…

VV - how the email appears now
http://navarrodentalgroup.com/path/to/mautic/s/emails/preview/23

VV - how the code appears after submission to through mastic
http://pastebin.com/3QLu7kG7

VV - how the code was originally drafted
http://pastebin.com/SNezrKsf

Please, any suggestions?

Thanks, Conor

3

Further update, this issue only seems to take place when using the “New List Email” option.

4

On further investigation, I’m noticing this is only an issue if I go back in to edit the email after filling in all of the code. Perhaps the tokens are rewriting when the box reloads?